I Hate Progressive!

Okay, here’s the deal, I paid Progressive the last $310.39 that I owed them on my policy, as I totally don’t fuck with Progressive and wanted to never ever pay them again. So, I paid them online via e-bills through my bank. The line of thinking on that is, no envelopes and stamps, or post mark dates to worry about. I tell the damn thing when they can have the money, and my bank keeps an electronic tab of anything I pay through e-bils, which is better than a check book. Anyways, Progressive got the payment on the 19th, how do I know this…? Because my e-bill account told me, oh, and the shit was deducted from my checking account. So, why is Progressive telling me my next bill is due in November?! Huh??? Uh- uh….naw mu’fu…get that shit straight! So, I call these jokers, and they tell me the reason it hasn’t posted to my account is because the names are different (my e-bills joint uses one of my middle names, Lee, while Progressive insists on using my first name…which nobody else does…in fact, I told them on more than one occasion I don’t use my first name and they were all like, “We have to use your first name in the system”, as if the system is going to know the fuckin’ difference. Buncha degenerates). So, these assholes tell me they’re not going to post my payment to my account, and they’re going to send me a refund check back, so I can resend the money. What the fuck?!?!?!?!
First off, nice try asshole, but….ummmm, the last six payments prior to this one were from my e-bills account and I never had a problem with my name then. I told them, “If Martha Stewart wanted to pay my account off, as long as the money is there and my account is showing up, it shouldn’t matter whose name is on the check.” That refund check business was completely ignored, because it was to stupid to repeat aloud. Come to find out, geniuses in accounting seem to have posted my payment to somebody else’s account…great. That means, they’ve fucked up my checking account with automatic bill paying, because they wanted to keep deducting money from my account a month after I told them to stop. They’ve failed to give me insurance cards the last two times I’ve renewed, and now this. Oh, and them taking five weeks just to get me a check when my car was broken in to. Never get Progressive, ya’ll…they’re the worst. I mean, you’re going to send me my money back because you’re not sure whether or not it’s me and then ask me to send you the money right back?! Send me a refund check, and that shit might get spent, y’heard me playa?